While contracting with Sunset Learning Institute, a company that designs and sells custom eLearning courses for other businesses, I developed several Articulate Rise modules. One of my favorites was Communication as a Dynamic Team Leader, which explored how leaders can adapt their communication style to foster trust, collaboration, and alignment within their teams.

The client provided broad learning objectives and connected me with a subject matter expert to refine the content. From there, I conducted an interview to draw out real-world examples and designed an interactive reflection activity to bring the ideas to life. View the notes here [client information redacted for privacy]. 

The client also requested a heavy emphasis on instructional graphics—great for visual engagement, tricky for accessibility. To meet both needs, I delivered what they asked for (a visually rich Rise course) and what they didn’t realize they needed (an accessible, downloadable PDF version that met publication and compliance standards).

Although I briefly considered building the interaction in Articulate Storyline, time constraints required a rapid-development approach, so I optimized everything within Rise. The result was a clean, responsive course that balanced visual appeal, interactivity, and accessibility—all delivered in a 4-week time period. 

I designed the course directly in Articulate Rise, building each section block by block to keep the experience streamlined and mobile-friendly. I conducted and recorded the SME interview via Webex, then distilled the transcript into concise, conversational copy. To support the client’s request for heavy visual content, I created original graphics in Canva, layering icons, color, and callouts to illustrate communication models and leadership styles.

Because many of these images contained on-screen text, I also created a fully accessible companion PDF in Adobe Acrobat Pro, ensuring the reading order and alt text followed accessibility best practices. I wrapped up by testing the final product for screen reader compatibility, verifying Rise navigation, and packaging all assets for client delivery. 

This project was created in partnership with Sunset Learning Institute as part of a larger Cisco enablement program designed to help partners and sellers articulate the value of Cisco’s Intersight solution. The goal of this video was to deliver a clear, concise overview of how Cisco Intersight supports infrastructure management across cloud and on-premises environments, especially the licensing tiers and deployment models that often trip up learners new to Cisco’s compute portfolio. 

I received a detailed script and storyboard from the client highlighting the core learning objectives: articulating cloud and compute offers, distinguishing licensing tiers, handling objections about new pricing bundles, and identifying upsell opportunities for both internal team members and partners. The essense of the request was to have a clean, clear aesthetic and cover the technical details without delving in too deeply. 

My task was to translate that content into a short, visually engaging video that simplified complex infrastructure concepts without dumbing them down. I focused on pacing and voiceover cadence to make the information digestible while keeping the tone energetic and on-brand. I also incorporated branded iconography and smooth transitions to reinforce the “cloud management made simple” narrative Cisco wanted to convey. 

I began by organizing the provided storyboard in PowerPoint, mapping out narration beats and planned visuals to ensure flow and readability. From there, I sourced Cisco-branded assets and developed motion sequences, layering in icons and text callouts to emphasize the key differentiators between SaaS, Virtual Appliance, and Private Virtual Appliance deployment models.

To maintain accessibility, I formatted on-screen text for high contrast and limited animation speeds to accommodate caption timing. I recorded and edited the voiceover narration using Wellsaid Labs, then balanced levels and pacing to align with the on-screen visuals. After export, I reviewed and captioned the final MP4, ensuring all narration matched the displayed text and complied with Cisco’s content accessibility standards.

Shortly after joining a previous company as an Instructional Designer and Learning Management System administrator and participating in an in-person passwords orientation training, I took the initiative to reach out to the presenter with an idea to collaborate on an elearning module. 

I wanted to cater to individuals who couldn't attend the live training or required a refresher, and I thought an elearning would be beneficial (especially since the company lacked any cybersecurity training modules at the time).

The presenter graciously shared his notes, and together, we collaborated to create this course! 

The original document (linked here) is an outline for the in-person training session, incorporating strategic pauses to engage the participants with interactive trivia questions using Kahoot. 

The objectives were clear, so all I had to do was perform research on statistics, pull together relevant context, and create interactive knowledge checks throughout the course. 

Although it is impossible to know if this course changed user behavior with passwords, it did trigger discussion about adopting a company-wide password manager, the course was taken by over 700/1200 assigned users in 8 months, and users gave the course an average rating of 4.8/5.0 (n=183). 

Building upon our successful collaboration, the cybersecurity department entrusted me with the task of developing an additional six cybersecurity courses. These included VPN training, safeguarding personally identifiable information, ensuring physical access and USB safety, among others. 

This course was born in Articulate Rise, but I created original assets in Canva to illustrate the process of password databases leaking (original graphic from the presenter here), compare to my final version here. According to reviewers, my document had the benefit of following a labeled reading order and was easier to understand. 

After a few months in my role as a corporate instructional designer, the company implemented a vast Sharepoint site, serving as a new employee intranet. The introduction of this platform brought about significant positive changes and opportunities for streamlined communication and collaboration within the organization. 

I presented a proposal to our department, People Development, outlining the importance of dedicating time and effort to transform our department pages into a dynamic and frequently updated source of information. While the actual Sharepoint sites are proprietary, you can view the proposal showcasing the two potential layouts for the department homepage. 

Following team discussions, we collectively chose option 1, and I immediately began designing and implementing, completing it within a two-week timeframe. This included creating layouts, incorporating content, obtaining branding approvals, and creating graphic design elements (banners, infographics, etc.).  

The development of the department Sharepoint site proved to be a resounding success, as it garnered attention from individuals in other departments. As a result of this achievement, I was subsequently entrusted with advising other departments on Sharepoint best practices, and building another Sharepoint site for the Sales department as an Employee Resource Guide (ERG).  

I drew up the proposal presentation using Canva and developed custom graphics (banners, infographics, custom icons, newsletter headers, etc.) in Canva for the actual Sharepoint pages. I also utilized the Sharepoint document libraries in order to streamline and organize information, and wrote documentation to help future administrators recreate, update, or adapt what I had already built.